Frequently Asked Questions
Everything you need to know about shopping with SkinKandy.
How do I determine my size for SkinKandy apparel?
We provide a detailed size guide on every product page. Since our fashion pieces range from slim-fit to oversized, we recommend measuring a similar garment you own and comparing it to our chart for the perfect fit.
What is your return policy for fashion items?
We offer a 30-day return policy for all unworn items with original tags attached. Please ensure the garments are free of makeup stains, perfumes, or signs of wear to be eligible for a full refund.
How long does shipping take and is there a tracking number?
Standard shipping typically takes 3-7 business days, while express shipping takes 1-3 business days. You will receive a tracking link via email as soon as your order leaves our warehouse.
Does SkinKandy ship internationally?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by location and will be calculated automatically at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and 'Buy Now, Pay Later' options like Afterpay and Klarna for your convenience.
How should I care for my SkinKandy garments?
To maintain the quality and longevity of our fabrics, we recommend washing most items inside out on a cold, gentle cycle and hanging them to dry. Always check the specific care label inside the garment.