Returns & Exchanges
At SkinKandy, we want you to love your new look; if you are not completely satisfied with your purchase, you can return eligible items within 30 days of delivery. Please ensure all items are unworn, in their original packaging, and with tags attached to qualify for a full refund or store credit.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Securely place the items in their original packaging, ensuring all labels and hygiene seals are intact to meet our safety standards.
Ship It Back
Print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse team inspects your return, we will process your refund or store credit within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing